E-mail, the invisible time sink
Reading, sorting, replying, forwarding, finding an old message: managing e-mails easily takes one to two hours a day for most self-employed professionals and business owners. And despite all that time, important messages still end up buried under newsletters and notifications.
I take charge of your inbox according to rules we define together. Simple requests receive a quick reply using templates you have approved; messages that need your decision are flagged to you with a summary; the rest is filed, archived or deleted.
Sound familiar?
Hundreds of unread messages
Your inbox has become an impossible-to-manage to-do list.
Late replies
A client waits three days for an answer that would have taken two minutes.
Lost information
An attachment or confirmation you can’t find just when you need it.
Checking e-mail in the evening
You deal with your e-mails after your working day, at the expense of your rest.
What I do in your mailbox
- Daily sorting and filing into folders or labels
- Replying to routine requests with approved templates
- Forwarding important messages with a short summary
- Tracking messages awaiting a reply and sending reminders
- Unsubscribing from newsletters and setting up clutter filters
- Drafting replies that you only need to approve
- Managing a generic address (info@, contact@, secretariat@)
- Correspondence in French, Dutch and English
How it works
- Auditing your inbox
Types of messages received, volumes, priority senders, recurring replies.
- Rules and templates
Together we write your standard replies and the list of what must be passed on to you.
- Daily handling
Your inbox is processed once or several times a day, depending on volume and urgency.
- Summary
A regular update on pending messages and matters that require your decision.
The benefits for you
Your contacts receive a quick, well-written reply.
No more build-up: every message has a clear status.
You only read the messages that genuinely need your attention.
The same tone, signature and layout across all your correspondence.
Which profiles?
Service available 100% remotely, including Brussels, Walloon Brabant, Liège and all over Belgium. See the rates or request a quote.
Why outsource your admin? — Time saved, cash flow, a professional image, peace of mind: why more and more self-employed professionals hand over their admin — and how to get off to a good start.
Frequently asked questions
Will you answer all my e-mails for me?
No, only those you have delegated. We define precisely which categories of messages I handle on my own and which are always passed on to you.
How is the confidentiality of my correspondence guaranteed?
I work through delegated access or a shared mailbox, on a secure computer. The information I see is used only for the purposes of the assignment and remains strictly confidential.
How much time should I allow?
It depends on the volume. For a self-employed professional receiving 30 to 50 e-mails a day, a few hours a week is often enough once the rules are in place.
Can you write in Dutch and English?
Yes, I write and reply in French, Dutch and English, which is particularly useful in Brussels and for an international clientele.