The manager who does everything
In a small business, the manager is often also the salesperson, project manager, bookkeeper and secretary. Admin comes after clients — which makes sense — but it always catches up with you: a forgotten invoice, a quote sent too late, a client not called back, an accountant waiting for documents.
Outsourced secretarial services give you a reliable administrative resource without the constraints of hiring. I take care of your business's recurring tasks, a few hours a week or a month, and fit in with your tools and your way of working.
The most common friction points
Quotes sent too late
A prospect who waits a week for a quote has often already signed elsewhere.
Irregular invoicing
Invoices issued late, slow payments, cash flow under pressure.
Patchy client follow-up
Scattered contacts, no scheduled follow-ups, lost opportunities.
No filing system
Documents nowhere to be found when it is time to send them to the accountant.
What I handle for your business
- Preparing and sending quotes
- Invoicing and tracking payments received
- Courteous, structured payment reminders
- Keeping your CRM up to date and following up prospects
- Managing the general inbox
- Filing documents and preparing them for the accountant
- Answering the phone and taking messages
- Following up orders and suppliers
Self-employed: delegate from the very first hours
You do not need a team to call on a secretary. Many self-employed professionals start with a few hours a month, devoted to invoicing and payment reminders, then gradually extend to managing emails or the phone.
It is often the best investment a self-employed professional can make: every admin hour you delegate is an hour you can devote to your clients, to finding new business or simply to catching your breath.
The most useful services
I support professionals all over Belgium, including in Charleroi, Nivelles, Liège, Brussels. Contact me for a free initial call.
How much does an independent secretary cost? — Hourly rates, packages, costs avoided: how to estimate the real budget of outsourced secretarial support and compare it with hiring an employee.
Frequently asked questions
How big does an SME need to be to work with you?
From a single self-employed person upwards. The service is designed for businesses with a real administrative need that does not justify a full-time post, usually 1 to 20 people.
Can you prepare our quotes?
Yes, based on your templates, your rates and the information you send me. I format them, send them and follow up until the client replies.
Do you work with our accountant?
Yes, I prepare and send the documents they need, in the format they ask for. Your accountant remains responsible for the accounts and tax returns.
Can you manage relationships with Dutch-speaking clients?
Yes, I work in French, Dutch and English, which is an asset for businesses active across the whole country.