Brussels, a city where every call can happen in three languages
A bilingual region, the capital of Europe and home to many international organisations, Brussels places a constraint on its professionals that few other cities share: the same practice may receive calls in French, Dutch and English in a single morning. For a practitioner or a self-employed professional, finding a secretary who can switch naturally from one language to another is a real challenge.
That is precisely one of the strengths of my service: I work in French, Dutch and English, remotely, for clients spread across all nineteen municipalities of the Region.
The professionals I support in Brussels
Brussels doctors and practices
Between the large university hospitals, neighbourhood community health centres and the many private practices in Ixelles, Uccle or the Woluwes, healthcare in Brussels is dense — and patients are used to comparing. A practice that is hard to reach quickly loses new patients to the next one. Remote call answering and diary management let you offer constant availability, even as a small practice.
Professional practices and consultants
Lawyers, consultants, architects, interpreters: Brussels is home to a large share of the country’s self-employed professionals, often serving an international clientele. Coordinating meetings across time zones, correspondence in English, polished document formatting: these are all tasks I take on so you can bill more productive hours.
SMEs and self-employed professionals in the capital
Specialist shops, agencies, service companies, start-ups: many Brussels SMEs run with a small team where nobody is dedicated to admin. Invoicing, payment reminders, quote follow-up and CRM upkeep can be outsourced a few hours a week, with no extra office to rent — an argument that counts in Brussels.
The most common needs
- Bilingual French / Dutch call answering
- Correspondence in English with international clients
- Patient scheduling for very busy practices
- Coordination of meetings and travel
- Invoicing and payment reminders for the self-employed
- Management of a shared multilingual mailbox
Recommended services in Brussels
100% remote, 100% available
Working remotely with a Brussels client has a very concrete advantage: no extra office to provide in a city where property is expensive, and no travelling through often-gridlocked traffic. All our collaboration happens through your tools, the phone and video calls — with the same responsiveness as if I were in the next room.
Nearby areas
- Walloon Brabant
- Nivelles
- Flemish Brabant
- All of Belgium
Frequently asked questions
Can you answer calls in Dutch?
Yes. Call answering, e-mails and appointment booking can be handled in French, Dutch and English, depending on the language of the person you are dealing with.
Do you come to our premises in Brussels?
The service is designed to work 100% remotely. An initial video call is enough to get started; an in-person meeting can be arranged if you wish.
Do you work with practices in every municipality?
Yes, from Anderlecht to Woluwe-Saint-Pierre, including Ixelles, Uccle and Schaerbeek: the location of your practice makes no difference to the service.