Back-to-back sessions, a ringing phone
Physiotherapists work with their hands, often in thirty-minute sessions that follow one another without a break. Answering the phone between two patients means cutting into treatment time or falling behind for the rest of the day.
Your work also revolves around courses of treatment: a patient comes for several sessions spread over several weeks, with a prescription to follow. Scheduling these courses consistently, managing postponements and tracking the number of sessions remaining takes rigour and method.
A physio's daily admin
Scheduling complete courses
Finding several regular slots that fit the patient's diary.
Tracking prescriptions
Number of sessions, validity dates, renewals to anticipate.
Organising travel
Combining practice sessions and home visits without wasting time.
Handling certificates
Documents to prepare and hand to patients or to the relevant bodies.
What I take care of
- Booking appointments and scheduling courses of sessions
- Tracking the number of sessions and prescriptions
- Managing cancellations and postponements
- Organising home visit rounds
- Appointment reminders to patients
- Administrative preparation of certificates
- Tracking patient payments
- Answering requests by email and phone
Scheduling a course, not just an appointment
When a new patient calls with a prescription, I schedule the whole course straight away, taking into account the prescribed frequency, your availability and the patient's constraints. They leave with all their dates, and you with a predictable diary.
I also keep an eye on the end of each course: when a patient is nearing their last session, you are informed so you can decide on a possible renewal or assessment.
The most useful services
I support professionals all over Belgium, including in Walloon Brabant, Namur, Charleroi, Mons. Contact me for a free initial call.
Why outsource your admin? — Time saved, cash flow, a professional image, peace of mind: why more and more self-employed professionals hand over their admin — and how to get off to a good start.
Frequently asked questions
Can you manage a practice with several physios?
Yes, including allocating patients between practitioners and managing shared rooms or equipment.
Do you track the number of prescribed sessions?
Yes, I keep an up-to-date record of sessions completed and remaining, and I flag prescriptions that are about to expire.
What about home sessions?
I group visits by geographical area as far as possible to limit your travel.
How many hours should I plan for?
For an independent physio, a few hours a week are often enough to cover peak-time calls and scheduling.